ACCESSIBILITY STATEMENT
This accessibility statement applies to the website https://www.mateomur.com/:
COMPLIANCE SITUATION
This website is partially compliant with the RD 1112/2018 due to the exceptions and lack of conformity of the aspects indicated in the following point.
CONTENT NOT ACCESSIBLE
The content collected below is not accessible due to the following::
• Lack of compliance with the RD 1112/2018
There could be some contrast aspects that do not meet the minimum requirements, 3:1, with respect to the adjacent colors of the background of the section of the website in question.
There may be some labels or instructions not labeled correctly
• There could be specific editing errors on some web pages.
Disproportionate burden
Does not apply.
PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT
This statement was prepared on 10 February 2023.
The method used to prepare the declaration has been a self-assessment carried out by the company itself.
OBSERVATIONS AND CONTACT INFORMATION
You can make communications about accessibility requirements (article 10.2.a of the RD 1112/2018) as, For example:
• Report any possible non-compliance by this website
• Transmit other content access difficulties
• Ask any other questions or suggestions for improvement regarding the accessibility of the website.
Through the contact email info@mateomur.com
You can present:
• Complaint regarding compliance with the requirements of the RD 1112/2018 o
• Request for accessible information related to:
Contents that are excluded from the scope of application of the RD 1112/2018 as established by the article 3, apart 4
Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.
In the Request for accessible information, must be specified, with all clarity, the facts, reasons and request that allow us to verify that it is a reasonable and legitimate request.
Complaints and claims about accessible information will be made through the previous email.
APPLICATION PROCEDURE
If, once a request for accessible information or complaint has been made, this would have been rejected, did not agree with the decision taken, or the response did not meet the requirements contemplated in the article 12.5, The interested person may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having received a response..
